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Ventilation - Troubleshooting/FAQ

How do I clean the filters in my vent and how often should I do so?

  • It is important to frequently remove and clean the filters in the retractable section of the downdraft vent as this will improve the operating efficiency of the downdraft vent system.

  • Remove the filter(s) and clean them in the dishwasher or in a hot detergent solution. Do not use the downdraft vent when the filter(s) are not in place.

  • Reinstall the clean filter(s), and make sure that they are pushed in as far as they will go.

NOTE: Downdraft vent will not operate if filter(s) are not in the proper position. If the handle(s) are not fully locked, the vent may retract but not raise back up.

If the retractable downdraft vent does not operate after clean filters have been reinstalled:

  • Push in the filter as far as it will go.

  • When the filter is removed, the microswitch behind the filter is inactivated. This safety feature stops the blower and raising mechanism until the filter is properly reinstalled.


Maintaining your canopy-style range hood (on some models)

Maintaining your canopy-style range hood (this information applies to some models):

  • For best results, it is important to remove and clean the filter/light lens of your range hood often.

To remove filter/light lens: 

  • Pull firmly on filter tab to remove filter/light lens from range hood.

To clean filter/light lens: 

  • Place filter/light lens in dishwasher or hot sudsy water to clean.

Non-vented installation: 

  • Turn filter/light lens so that charcoal filter pad is facing up. Lift tabs and remove charcoal filter pad.

  • Discard charcoal filter pad if it needs replacing.

  • Place filter/light lens in dishwasher or hot sudsy water to clean.

  • Lift tabs and place charcoal filter pad in filter/light lens.

To reinstall filter/light lens: 

  • Place edge of filter/light lens in opening so that right side is above flange and tab faces downward.

  • Press filter/light lens into position.


How do I care for the blower on my convertible range hood?


Care of blower motor:

  • Clean exterior of motor with a damp cloth and grease-cutting detergent.

NOTE: Fan motor has lifetime sealed bearings that never need oiling under normal use. A few drops on each bearing after three years of heavy use will prolong the motor life.

How do I use my retractable downdraft vent system?

The retractable downdraft vent system is designed to remove smoke, cooking vapors and odors from the cooktop area.

For best results:

  • The vent should be operating before cooking is started.

  • If you use large or tall utensils, place them on the large rear element or burner surface.

  • A higher heat setting than normally used may be needed when the downdraft vent is operating.


How do I operate my convertible range hood?

For best results, turn range hood fan on at beginning of cooking and allow it to run until all smoke and odors are removed from room.

Operating the fan:

  • To turn the fan on, rotate the fan control clockwise.

  • The fan speed will start at high. Rotating the control clockwise will vary the speed from high to low.

  • The speed can be changed anytime during fan operation.

To turn on the light: 

  • For maximum lighting, rotate the Light control clockwise 45°.
    Rotate the control clockwise another 45° for minimum lighting.


What should I do if I get a spill on my downdraft vent?


IMPORTANT: Spills seeping into the downdraft vent can cause damage. 
If a spill occurs on the cooktop that allows liquids to seep inside the downdraft, you must turn the downdraft off immediately. It is possible to cause damage to the downdraft if water is allowed inside the downdraft while it is operating.

Therefore, it is important to do the following:

  • Immediately turn off the downdraft at the speed control located on the right-hand side of the downdraft.

  • Turn off the power supply to the downdraft at the circuit breaker box or fuse box.

  • Allow plenty of time for the downdraft to dry naturally. Do not open the downdraft to remove the water.


What type of light bulb do I use in my convertible range hood?

  • Do not use a bulb larger than 75 watts in the light socket of your convertible range hood. Typically, the light bulb is not included.


How do I clean the surface of my vent?

Surface of downdraft vent:

  • Clean with soap and water. Do not use scouring powder or abrasive solutions.

To clean the painted metal exterior surface of the convertible range hood: 

  • Clean the range hood with a mild detergent and soft cloth. Do not use abrasive cleansers or steel wool pads.

  • To keep your painted appliance surfaces looking like new use appliance polish and cleaner regularly. This wax-based cleaner and polish goes on easy to remove unwanted grime and dirt and leaves behind a sparkling shine.

To clean the stainless steel surface of the convertible range hood: 

  • Wash surfaces with warm, soapy water using liquid detergent or an all-purpose cleaner and a nonabrasive sponge. Always rub evenly in the direction of the grain.

  • Rinse with clean water and dry with a soft, lint-free cloth.

  • To restore its luster, apply a layer of stainless steel polish; follow the recommendations and directions on the label. Wipe excess polish and use special care to avoid contact with any plastic parts, trim pieces or rubber door gaskets. If the polish does contact any of these plastic parts, clean them with a nonabrasive sponge and mild detergent in warm water. Thoroughly dry the area with a soft cloth.

  • Use a clean, dry towel to polish the surface in the direction of the grain until it shines.

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